We have used this pool service for about 18 months and they are absolutely wonderful. Great service, always on time and does a great job. Mario, the owner, is very professional and helpful. When I first moved into my house, he spent about an hour explaining everything to me since this was the first time I had owned a pool. All of my neighbors use Bella Blue Water now as well. They use their own filters and cleaning supplies so keeps the wear and tear down on your pool filters. Great service and very nice owner and workers.
You do not to go anywhere else. Being long time residents of the desert we have seen numerous pool service outfits. Some are good for awhile and as the help changes they get worse. Or, they do not pay attention to the equipment needs and maintenance being concerned with volume rather than quality. Other than our first guy who then let his son run the program and run it poorly, we have not found the right people.Our heater was on the fritz and fittings around the pump had been leaking for months and my current, now former, guy did not bother to address the problems. Mario and his crew came out promptly and evaluated. He did not try and up sell a new heater but simply repaired this one, repaired the leaks, installed new fittings, installed a new pump motor which we certainly did need and did a clean job. One thing that caught my eye is that he painted the timer box. Attention to detail like that always impresses me as to workmanship.Top notch.
Let's just start by saying that the only reason anyone should use a different pool professional here in the desert would be if they didn't know that Mario at Bella Blue Water was in the Pool business. We also own a pool-home in Los Angeles so we have experience over the years dealing with equipment replacement, water chemistry, cleaning etc...Mario at Bella Blue Water is a gem! Not only does he know his pool stuff, he is the most honest, fare and educating pool vendor you will find. Read other Yelp comments from people like Sarah J, CB, Juan A and Bernard - these folks on here are telling you the truth -they are spot on - Mario is your NEXT and ONLY pool professional if you want it done right for sure call Mario!We had started out just looking for a regular "pool guy" just for weekly service and found the right guy, (we use Mario for twice weekly service and our pool is sparkling month after month !) - we also used Mario when our heater died, so if your pump is out, your filter needs fixed, anything you need just call Mario he will perform top notch honest work for you at a great price.We wanted to give Bella Blue Water 10 stars but YELP would only allow us to give 5 stars maximum :) Woohoo! As good as it gets!
I am impressed by the promptness and professionalism of this company. Dealing with Mario was a pleasure. This company delivered what they promised in the time frame that was expected. They are quick to answer their phone and they follow through with what's promised. I highly recommend them.