After doing considerable research and getting recommendations from neighbors, we decided on Bella Blue to replace and automate all of our aging pool equipment. Their communications were excellent and educated me as a first time pool owner by answering my many questions. Mario, the owner, was present much of the time, and he was true to his word; truly went the extra mile. Took immediate action to address one small glitch. Great explanations of what he did and why. Dogged attention to detail. Thoughtful problem solvers. In a sea of mediocre contractors and servicers, these folks really stand out. They were not the cheapest, but they were worth every penny. A pleasure to do business with. Will most definitely contact again when we upgrade our poolscape.
Palm Springs, CA
You do not to go anywhere else. Being long time residents of the desert we have seen numerous pool service outfits. Some are good for awhile and as the help changes they get worse. Or, they do not pay attention to the equipment needs and maintenance being concerned with volume rather than quality. Other than our first guy who then let his son run the program and run it poorly, we have not found the right people.Our heater was on the fritz and fittings around the pump had been leaking for months and my current, now former, guy did not bother to address the problems. Mario and his crew came out promptly and evaluated. He did not try and up sell a new heater but simply repaired this one, repaired the leaks, installed new fittings, installed a new pump motor which we certainly did need and did a clean job. One thing that caught my eye is that he painted the timer box. Attention to detail like that always impresses me as to workmanship.Top notch.
If you have any pool needs or remodel, this is your place! Everyone was professional and the owner Mario is very involved. He was so knowledgeable and the whole team did Excellent work! We are so thankful we got lucky and found such a great company to retile and fix our coping. Their team matched our new concrete exactly to our old portion so you it looks seamless. We would Highly recommend Bella Blue Water!
Big shout out to Mario and his team. We just had them resurface our 64-year-old pool with pebbling and the whole process was fantastic. Starting from the initial consultation, Mario was amazingly prompt in responding to any and all questions we had. As we worked out the details of the project, he let us know about various upgrades and changes we could make, but still keep our pool's vintage-y desert vibe.
We were surprised about how quickly he and his crew started and finished the job. They were clean, courteous and Mario kept us in the loop throughout the project with texts and photos. We couldn't be happier with the finished product -- the pool looks fantastic.
As first time pool owners, we really were pretty clueless about everything, but Mario explained everything and consulted with us when needed. We liked the service so much that we've hired Bella Blue Water to do our regular pool maintenance. When dealing with contractors, I always like to keep my fingers crossed, my thoughts optimistic, and my eyes on that final invoice. Working with Mario was a real pleasure and I'd recommend him in a heartbeat should anyone ask.
Palm Desert, CA
We have been with Bella Blue Water for over 10 years and have only positive things to say about the service and security of knowing they have everything covered when it comes to our pool and equipment. Previous services nickel and dimed us several times a year for parts, chemicals, and the monthly fees for once a week service were more than our regular twice a week service with Bella Blue Water.
We have used this pool service for about 18 months and they are absolutely wonderful. Great service, always on time and does a great job. Mario, the owner, is very professional and helpful. When I first moved into my house, he spent about an hour explaining everything to me since this was the first time I had owned a pool. All of my neighbors use Bella Blue Water now as well. They use their own filters and cleaning supplies so keeps the wear and tear down on your pool filters. Great service and very nice owner and workers.
I am impressed by the promptness and professionalism of this company. Dealing with Mario was a pleasure. This company delivered what they promised in the time frame that was expected. They are quick to answer their phone and they follow through with what's promised. I highly recommend them.